Work4Food: IIT Delhi researchers propose solutions for fair compensation to food delivery agents Economic Times (India), 08 January 2024 IIT Delhi's research team has developed a unique approach that not only guarantees government-mandated minimum wage compensations for delivery workers but also seeks to minimize platform costs while ensuring customer satisfaction. Read more
Domestic workers in South Africa say they’re forced to work extra hours for free rest of world, 04 January 2024 Women who work as domestic cleaners with SweepSouth, an on-demand app, say clients frequently ask them to do unpaid work, and the company hasn’t responded to their complaints. Read more
Platform workers could face ‘robo-firing’ under EU’s AI rules euobserver, 27 November 2023 After months of almost no progress, EU institutions will meet again on Thursday (9 November) to negotiate the final text of the directive on digital platform workers. Read more
Brazil’s politicians, unions, and workers can’t agree on how to protect gig labor rest of world, 22 November 2023 Brazil’s president promised an ambitious plan to regulate gig work. Experts fear the new rules make things worse. Read more
Uber slashes fees in Bangladesh as drivers keep taking rides offline rest of world, 20 November 2023 Bangladeshi drivers simply started bypassing Uber and Pathao apps, and the companies took notice and made changes. Read more
Tài xế xe công nghệ ‘tranh cuốc gay gắt vì lực lượng tăng nhanh’ VnExpress, 27 October 2023 Công nhân mất việc đổ xô chạy xe ôm công nghệ khiến lượng tài xế tăng mạnh, cạnh tranh gay gắt, nhiều người "cày" không dám nghỉ mới có thu nhập sống được. Read more
InDrive wanted to make ride-hailing fairer. Drivers say it has made them poorer. rest of world, 17 October 2023 The company overtook Careem to dominate ride-hailing in Pakistan, but drivers say they're underpaid and overworked. Read more
Drive fast and carry a fake wallet: How Pakistan’s gig workers stay safe rest of world, 18 September 2023 Ride-hailing drivers aren't fully insured against crime, so they've developed high- and low-tech hacks to protect themselves. Read more
Pakistan’s platform economy The News on Sunday, 10 September 2023 Pakistan can chart a course towards a future where the digital realm harmoniously achieves innovation and worker’s well-being. Read more
Behind the AI boom, an army of overseas workers in ‘digital sweatshops’ The Washington Post, 28 August 2023 While AI is often thought of as human-free machine learning, the technology actually relies on the labor-intensive efforts of a workforce spread across much of the Global South and often subject to exploitation. Read more
Women were celebrated as the face of gig work in Pakistan. They’re quitting the industry. rest of world, 24 August 2023 Major platform businesses regularly launch campaigns to spotlight women gig workers. But women say most companies have backtracked on gender-based incentives. Read more
The human costs of the AI boom Tech Crunch, 21 August 2023 AI companies are using online labor to outsource the large amounts of hidden manual work needed to build their applications. Read more